Shipping Policy
Please note the below points before placing the order.
Shipping Policy for Aquatic Plants,Accessories & Fish Food
Please note the following important information before placing your order.
- All India Shipping is available for all Aquarium Plants, Aquarium, Aquarium Accessories, and Fish Food.
- For certain products, shipping availability may vary, and this will be clearly mentioned in the respective product descriptions.
Refund Policy for North India Shipments
50% Refund Policy applies to shipments sent to North India due to increased risk of transit issues.
Shipping Schedule & Delivery Timeline
To minimize transit damage, we ship only on Mondays and Tuesdays.
- Order Cut-off: Orders placed from Monday to Saturday will be processed and shipped on a First-Come First-Served (FCFS) basis, starting from the next Monday.
- Delivery Time:
- Minimum Delivery Time: 24 hours
- Maximum Delivery Time: 6 days
- Note: Due to COVID-19 restrictions, home delivery may not be available in certain areas. In 90% of cases, orders are delivered to your doorstep. Occasionally, you may be required to collect the parcel from the nearest courier center.
Our Delivery Partners are
- The Professional Courier, Sree maruthi couriers for parcels.
- S T Couriers for parcels.
- DTDC for aquatic plants, Accessories and food.
- India Post – Speed Post for orders from North-India in regions where above couriers are not available.
COVID-19 Advisory
- Delivery may be unavailable in containment zones or government-restricted hotspots.
- In such cases, customers can:
- Wait until restrictions are lifted, or
- Request a refund, which will be initiated promptly.
Important Disclaimer
- All product images are for representational purposes only.
- Actual products may differ from the images shown on the website, based on available stock at the time of shipping.