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We provide FREE SHIPPING on all orders over ₹750.00
Except - Substrates (Gravel, Branded Soil etc.), lighting, chillers and other bulk items.
Additional Packing and Shipping charges will apply for plants as below, based on the volumetric calculations of the logistics company. Charges are automatically calculated at the time of checkout;
Up to Rs. 999 = Rs. 350
Rs. 1000 to Rs. 2500 > Rs. 250
Rs. 2501 to Rs. 4000 > Rs. 350
Rs. 4001 to Rs. 6000 > Rs. 450
Rs. 6001 and above > Rs. 600
Please make sure someone is there to receive the parcel at the time of delivery at your shipping address. We will not be liable to replace any damaged plant arising due to the absence and subsequent delay.
Additional Packing Charges will apply for Fish & Inverts only.
Based on your order confirmation, we shall notify you of the packing & shipping charges to your destination.
Order pooling - If you would like to share the freight costs (for fishes) with a friend, you can intimate us of the same. We can work out special shipping deals for multiple orders shipped to a single location. Individual Packing charges however will apply.
Mode of shipment
Courier: We have tied up with the largest postal organization in the world, IndiaPost for all our orders except fish. While perishable items like plants will be sent by air (Speed Post), heavier items like filters, will be sent by surface/rail (Registered Parcel Post). Some packages may be sent by DTDC to ensure faster delivery, usually cases where we have found that India Post is lacking in faster connectivity.
Bus: Generally used only for overnight journeys. Fish, Equipment and Plants can be sent by this mode.
Train: Generally used for shipping fish for long distance, generally for a 48-50 hour journey.
Air: For urgent fish deliveries (charges to customer account).
Return / Replacement - Dry Goods policy
Cancellations can be considered if the request is sent within 48 hours of confirmation of the order. However, cancellations cannot be entertained if the consignment has already been despatched. No cancellations will be entertained for promotional offers at any cost.